For the past nine years, Suzy Smith, founder of Suzy’s Helping Hands, has been helping seniors from all over central Ohio with the difficult process of downsizing and moving on to their next step. For Suzy, this job is a blessing.
Suzy is an ex-retailer and a self-proclaimed army brat who began to organize and clean homes in order to start her business. She was a buyer for 25 years and when there were no more buying jobs left, she began to organize closets and pack homes, with her numerous qualifications including the many times she had moved throughout her childhood years as an army brat. Starting this business was the next logical step for her, though it took time, hard work, and perseverance for her to get to where she is today. One of her first clients suggested E.E. Ward Moving & Storage Co. as their moving company, which started a partnership that has lasted the past 8 years. “[E.E. Ward is] the crème de la crème of the moving companies in Columbus, Ohio,” said Suzy.
E.E. Ward Moving & Storage and Suzy’s Helping Hands are the perfect downsizing dynamic duo. “[The movers at E.E. Ward] understand what the seniors need, they understand what I need, they understand that when they’re in the lobbies, the seniors go first, [and they understand] that everything is about the senior when they’re working with me,” explained Suzy. When working for a client, the workers at E.E. Ward are “polite, they’re hard workers, and they take their time. It’s not like they have another job to go to and rush through it.” Suzy went on to explain that the team is “constantly there and they live by the law that I live by: the client is the most important person in the whole realm of the job. It’s all about the client.”
Suzy offered a helpful tip that she often tells her clients when it comes to downsizing: “if you haven’t used it in two years, or worn it in two years, get rid of it.” Though Suzy understands that this is often easier said than done, which is where she comes in to help ease the stress and burden of downsizing. “The key to all the downsizing is going through all of their memories and making sure we captivate them… because when you move a client, you’re moving their heart and soul.”
Among many other services, Suzy’s Helping Hands can help pack, organize, and assist with the cleaning and sale of the home. Suzy focuses on making sure her clients “are safe and have everything they want in their new home.” Contact Suzy today and keep our team here at E.E. Ward in mind when you’re ready to move or store your goods.