To us, the employees of E.E. Ward Moving & Storage, it is a vitality that we accommodate both our internal customers and our external customers. (Our internal customers being the dedicated staff we work with on a day-day basis). Supporting and servicing our fellow associates inside our office will promote the same ideals outside our Columbus company. Friendly smiles and cooperation between fellow team members leads to a better moving experience.
For example, just this last week we had an ecstatic customer comment that our “guys were so kind, hard-working, and even did extra work going above and beyond!” Not being a mover herself, she said she couldn’t imagine doing the tasks they do. Additionally, she said she was so grateful for our service and our movers’ beyond necessary accommodations that she came back to let us know.
Mrs. Fitzsimmons made it clear that our movers made all the difference in her moving experience. This is why we practice quality starting from within at E.E. Ward!