E.E. Ward welcomes another member to the team

E.E. Ward Welcomes Sheila Straughen, Our New Relocation Coordinator

Sheila is the newest member of the E.E. Ward team and is already a great asset to the office.  Sheila relocated from Detroit, Michigan specifically to work for E.E. Ward, and is still getting settled.  Making the transition from one state to the next especially for work can be an overwhelming experience for people, but with her years of experience as a relocation coordinator, the transition seems easy for Shelia.

Our Michigan native is an ardent learner who loves her sports teams, especially the Detroit Lions, sewing and is always up for a camping trip. Sheila is anxiously anticipating warm weather to explore the city of Columbus further.

Sitting down with Sheila I was able to better understand her as a person, what a relocation coordinator does, and as a co-worker.

Q. So what does it take to be successful as a Relocation Coordinator?

A. Communication skills, the art of networking along with extreme attention to detail are key to success in the business. Having those components of listening and understanding every individual, are what makes one successful in this field of work.

Q. How did you develop the skills to become a successful Relocation Coordinator at E.E. Ward?

A. Working various jobs relating and preparing for the position. I started out as a laborer at another company for about 4 years, then moved up to a coordinator position along with 3 years as an Account Coordinator.  These many years of experience enabled me to develop and succeed in customer service. So being a coordinator for a rapidly expanding company such as E.E. Ward can be stressful, but I love helping people work through moving.

Q. How would you compare E.E. Ward to other companies, and what is something new that you’ve learned since you started working for E.E. Ward?

A. Friendly, and at the moment, as I am learning the new processes it is moderately demanding. E.E. Ward is a lot of hands-on, detail oriented work with individual customers.  The office is a great place and a very friendly atmosphere.  E.E. Ward “Blue Carpet” service is  more personalized for customers and their moving needs, which has been a different experience in itself.

Q. What are you looking forward to experiencing in your new Columbus home?

A. I’m excited to be with E.E. Ward and want to stay as long as possible. I’m also looking forward to experiencing the different lifestyle and adventures that come with living in central Ohio. I hope to attend events with The Ohio State Buckeyes, the Columbus Clippers, Columbus Crew and the Blue Jackets. I am thrilled by sports and hope to make this lifestyle change the best experience possible.

As members of E.E. Ward, we rely on each other to provide our customers with comfort and security in moving their possessions.  Each member effectively represents everyone involved in the company, and we are delighted to have such a qualified, compassionate and engaging new team member in Sheila.  I would like to thank Sheila for letting me explore her life, even though her busy training deadlines were pressing.  It was a pleasure. Until next time, happy moving!

-Intern Amberly